FAQ

Questions, answered

If you're unsure about schedules, import, or overrides, start here.

Is BinThere UK-only?

BinThere's postcode import is for UK addresses. You can still set up schedules manually in the app.

What if my council changes collection dates?

You can move or skip a single collection date without changing your overall schedule.

Does import work for every council?

Not always. Some councils don't provide data in a format we can import automatically. If import isn't available, the app will guide you through manual setup.

Do I need an account?

No. BinThere is designed to work without accounts, you set it up on your device and you're good to go.

Can I change reminder times?

Yes. You can enable morning and/or evening reminders and choose the times that suit you.